Donor Family Services

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Donor Family Services

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Presentation 1

Presentation Summary:

During this session, we will review and evaluate the challenges and solutions in connecting donor families and tissue recipients, and identify opportunities to enhance this powerful opportunity to connect.

Michelle Post

Michelle Post

As a Licensed Marriage and Family Therapist, Continued Education Provider and Clinical Supervisor in private practice in Los Angeles, Michelle Post internationally consults and trains in areas of grief, death notification with children and teens, stress & burn-out prevention, group facilitation, ASIST (suicide prevention), executive leadership and team-building. As Manager of Donor Family Aftercare for OneLegacy, she expanded the bereavement services offered to donor families to include free monthly workshops, short-term counseling and an online support group (and she teaches others how to utilize social media to reach bereaved clients). She provides staff & community training and bereavement services, is currently the Chair of the AATB Donor Family Services Council, and is the former chair of the AOPO Donor Family Services Council and former board member and secretary for National Alliance for Grieving Children. She has been a faculty member for Global Leadership Symposium and American Academy of Bereavement. She is a member of Dr. J. William Worden’s SoCal Bereavement Specialist group.

Ms. Post has presented multiple topics at 100s of locations across the US, and her international presence is growing. She has authored more than 40 guest pieces in newsletters, blogs, and educational membership journals with a focus on caregivers, psychotherapy, parenting, children’s grief, poetry and grief, dreams and grief, death notification, donor family grief and loss, holiday grief, and self-growth in a demanding work environment.

Her research interests vary from suicide survivors, trauma survivors, organ and tissue donor families, multicultural families, children’s grief and organizational behavior.

Donor Family & Recipient Correspondence

 

Speaker: Michelle Post, CTBS
Date: March 6, 2019
Time: 2:00 p.m. - 3:00 p.m. EST

 

Presentation 2

Presentation Summary:

During this session, we will evaluate the implication of authorization concerning the distribution of information and the challenges which may arise with donor family aftercare and follow-up.

Compassionate Language During Authorization and Aftercare

 

Speakers: Maikki Nekton and Annabel Legaux, CTBS, CST
Date: March 20, 2019
Time: 2:00 p.m. - 3:00 p.m. EST

Maikki Nekton

Maikki Nekton

Maikki joined The Living Legacy Foundation of Maryland in 2016 as a Family Service Coordinator, Tissue Consent and is now serving as the manager of this team. She has over 14 years of experience in the social work field, working directly with families and children in both non-profit and public domains.

Maikki is a member of the Association of American Tissue Banks (AATB) and serves on the Donor Family Services Council through AATB. She received her Master’s in Social Work from the University of Maryland, Baltimore, holds a clinical licensure (LCSW-C), and is a board certified supervisor in the social work field. Maikki is also a Certified Tissue Bank Specialist (CTBS) through AATB, and serves as a volunteer for the Cholangiocarcinoma Foundation as a patient advocate and mentor.

Maikki has a deep personal connection with transplantation as she was the recipient of a liver in 2014 through living donation from her best friend.

Annabel Legaux

Annabel Legaux

Annabel began her career in organ, tissue and eye donation at the early age of 18 as a Tissue Recovery Technician and then as a Family In-House Coordinator for organ at LifeGift, Houston, TX. After 8 successful years, she moved into management and relocated to Memphis, TN where she was the Tissue Recovery Manager at Mid-South Transplant Foundation.

Annabel enjoys painting acrylic on canvas and spending time with her growing family.

 

Presentation 3

Presentation Summary:

How do you rise to the challenge of serving donor families in the digital age? This webinar presentation will demonstrate how New England Donor Services is currently leveraging technology to better engage with donor families through the use of texting during the approach process and creating an online space for donor families to access relevant resources.

Leveraging Technology to Engage Donor Families

 

Speaker: Melissa Chiumiento and Josh Brennan, CTBS
Date: March 27, 2019
Time: 2:00 p.m. - 3:00 p.m. EST

Melissa Chiumiento

Melissa Chiumiento

Melissa promotes, facilitates, and manages meaningful connections between organ and tissue donors' families and their loved one's recipients. She does this by collaborating with local transplant centers including Massachusetts General Hospital, Rhode Island Hospital and Boston Medical Center. She also leads the design and ongoing development of her department’s website: caringconnectionsneds.org. Melissa provides donation outcome information and bereavement support for thousands of donor families each year.

She is currently studying for the 2018 Association for Death Education and Counseling's Certification in Thanatology (CT) exam. She wants to earn her CT so that she can understand the unique needs of families in grief.

Joshua Brennan

Joshua Brennan

Josh Brennan, CTBS, spent 6 years as an EMS professional and was an educator for the Red Cross. Josh has been with New England Donor Services for over 10 years in various roles in Tissue Donation Services. He is currently the Manager of Tissue Operations. He has published three abstract articles with AATB and was part of the creative development team for the Hopes Heroes - Donor Family Program. He has been invited to speak at multiple workshops/conferences on various topics including Electronic Tissue Authorization, Call Center Scheduling, Algorithmic Tissue Screening, and Electronic Tissue Allocation.